Faq


  • 1. What about the Account & Bank info? Why Should I fill them out during registration?

        This information will help you to perform Cash-Out operations and helps our team to transfer your money straight into your bank account.
        The Account & Bank info are Required fields.


    2. What is the minimum deposit I can make through bank transfer?

        100 Naira.

    3. How can I make deposits?
    Funding your account using  PAYSTACK OR FLUTTERWAVE on our website remains the fastest and most convenient way to fund your staking account.

    Deposit via Paystack:

    1. Enter the amount you wish to deposit and click the deposit icon
    2. Select your preferred deposit medium (e.g Card, bank, QR code, etc)
      1. if card, enter your bank card details.
      2. if a bank, select your bank and then enter your bank details.
      3. if transfer, make a deposit to the bank account details displayed on the screen.
      4. if USSD, dial the code of your preferred bank and follow the prompt.
      5. if QR code, scan the QR code on the screen in your Ecobank, FirstBank, Fidelity, Access, Diamond, or Zenith Bank mobile app to complete the payment.
    3. Click Pay to process your transaction.
    4. Depending on the method of your choice, you may be asked to enter an OTP (One Time Pin) which you will receive via SMS from your bank.
    5. Complete your request by following the prompt and your Parimatch account will be funded instantly.

    Note: If your transaction is stuck, you can request a transaction from USSD or transfer by clicking the (I have completed the payment) button within the medium you selected.

    But if you must pay into our accounts, You are advised to PAY into only:


    Deposit via Flutterwave:

    1. Enter the amount you wish to deposit (e.g. 1000)
    2. Select your deposit Medium (Card OR Bank OR USSD), then:
      1. If Bank account, choose a bank, enter the account number, and verify
      2. If Card, enter account details
      3. If USSD, follow the instructions on the screen.
      4. If QR, log into your mobile banking app and select QR and scan the QR code (the process may vary depending on the bank you are using).
    3. Click on the Pay button.
    4. Depending on the Payment Method, you may be asked to enter an OTC (Time Password) which you will receive via SMS
    5. Complete your request by selecting the relevant button to get funded instantly!

    6.  

    Top up your wallet by making a direct bank transfer from any Nigerian bank account to the bank account below.

       Gbet Online-pool Wallet Fund

       7903906684

       Providus Bank Account

    for instant credit enter the user ID as a reason for transfer

    1. If you are making direct cash deposits, ensure you Write your USER ID as the Purpose of deposit or transfer

    2. If you are making transfers, ensure you fit your user ID in the remarks, and description space, depending on the bank mobile app.


    4. How long does a deposit take before it reflects in my Staking account?

        Under certain circumstances, we may need to wait for funds to clear before Staking Accounts can be CREDITED.
        IT will take a maximum of  2 minutes.


    5. How can I withdraw my winnings?
     

    1. Returns due on coupons staked on the Gbetpools.com site account will be added to your current deposit balance once the coupon has been settled which is immediately after the last match ends. This balance will remain in your Gbetpools.com site account unless :
       
      • You submit an online request for a withdrawal to your personal bank account. Details of the withdrawal option can be found on the "Dashboard" page.

      • Withdrawal

      • Withdrawal of winning only takes a maximum of 10 minutes to reflect in your bank account
    2. Payments into Gbetpools Betting accounts are meant to be used for staking. Withdrawals, therefore are expected to be made from money accumulated from winnings on coupons, not DEPOSITED MONEY. Gbetpools, as a non-banking company, does not offer fund depositing and withdrawal services.
    3. The winning of a user can be spread over a period of at least 6 weeks if it exceeds the maximum limit in the overall winning ratio for the week in question.

    4. Withdrawal of winning on gbetpools.com has no limit and can be done whenever the user wishes to withdraw his or her money from her gbetpools.com account.




    6. WHAT IS THE MINIMUM I CAN WITHDRAW?

        The minimum amount of withdrawal is N100. A 2% charge or a minimum of N20 is imposed on each withdrawal, 2% will be deducted from your withdrawal amount from your gbetpools.com pools account as bank transfer charges.

    WHAT IS THE MAXIMUM I CAN WITHDRAW?

    The maximum amount of withdrawal is N5,000,000 per day. A 0% charge or a minimum of N00 is imposed on each withdrawal.



    7. Must I log in before I use Gbetpool's website?

        Yes, using your registered email & password chosen when you registered.
        If you don't have a username and password, you must register with our website on sign-up.


    8. How old must I be to use this site?

        To stake, pool draws on the gbetpools.com website you must be at least 18 years old.


    9. Can I open more than one account?

        Gbetpools allows you to open only one account per person. The use of identical e-mail addresses in various Gbetpools accounts is prohibited. Should Stakers/customers open additional accounts either in their own name or in the name of another person, Gbetpools has the authority to close those accounts, cancel any transactions carried out or bets placed and call in any free money credited.


    10. Can I cancel my Staked Coupon?

          Yes. Once it has been confirmed, you can cancel a STAKED COUPON and your stake money will be refunded to your account at zero charges.


    11. What will I do if I forget my username & Password?

        Go to Login Page & press forgot my password! Then enter your Email Address to receive your login details.


    12. If I have any problem using the site what do I do?

          Get in touch with us through our live chat for support or call us at tel:2348032865755



    13. What is the difference between the local time and gbetpools.com website time?

          The gbetpools.com website time is GMT+0; this means that the Greenwich Meridian Time (GMT) is 0 hours ahead of our website time.


    14. What is the security of the personal information that I submit to the website?

          All the information you enter while filling out any form on this site shall be kept strictly confidential.

    gbetpools.com will take all technologically and financially reasonable actions to protect the user information saved by gbetpools.com, but will not be liable if third parties obtain control of or process, user information despite such action being taken.


    15. Will my winnings be publicized?

          No. If however, we need to publicize any winnings we shall always seek your consent.


    16. Can my friends Stake through me?

          Yes. But you remain the only person recognized by us.
    gbetpools.com will not be liable for any abuse of the betting account through the use of the staker's/customer's username and password by third parties. We expressly state that the username and the password must be kept secret and confidential as all transactions via the account for which the username and password must be entered will be for the account of the staker/customer.

          The username and password should never be disclosed to third parties. It is the /customer's sole responsibility to keep his/her username and password secure. The staker/customer cannot make any claims whatsoever from a third party unlawfully placing bets by using his/her password and username.


    17. Can I play with early kickoff and postponed numbers?

          Yes, you can. We pay for every match that will be played after our closing time for the particular match.



    18. HOW DO YOU DECIDE ON USER AND AGENT WINNINGS?

          We are bound by  The Abia State Gaming and Control Board (Pools Betting), which, in addition to some other factors, are mainly determined by:
    all wins are calculated using the approved payment odds published on the website which are subject to change. even after the match end.

     

    19. WHERE IS YOUR HEAD OFFICE IN NIGERIA

    Gbet Online Limited is a company incorporated in Nigeria and has its registered office at Plot 1 Road 08 Umumba off Obohia Road Aba, Abia State, Nigeria... The website users are responsible for their choice to use the website with regard to the betting laws in their area of residence, be it an agent or a personal user

    20. DO I NEED TO COME TO YOUR OFFICE TO REGISTER

    You don't need to come to our office to register as we are online based pool betting company and our payment does not require any winning claim it is fast and immediately after winning

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